Resolution Services

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Customer Resolutions

The majority of customers know that no company is perfect. What cusomters really want and should expect is that if a problem does occur, the company will listen and takes reasonable steps to correct legitimate problems.

If you have a legitimate problem you have the possibility of having it resolved. The process can happen without directly speaking to the company. Communication can be automatic via email. Any possible compensation is between the company and the customer.

With many member companies, you can also place a review that will go directly to the owner (or top level person) without having the review published publicly if you prefer. You may also have the option to place an AUDIO review.


Member Company Resolutions

We make every effort so reviews are not anonymous and are legitmate. Member companies will have a brief opportunity to address negative reviews before they are posted. If the dispute is resolved it is listed as a “Resolved Review.” This gives people a clearer picture of companies who, when there is a problem, they take steps to resolve it with the customer.